Overview

This refund policy explains how cancellations and refunds work across Post Vista’s SEO, content writing, and digital marketing plans — Starter, Growth, and Authority — as well as one-time projects.

Monthly Plan Cancellations

  • You may cancel your monthly plan at any time.
  • Cancellation takes effect at the end of your current billing cycle — you retain access to services through the period you’ve already paid for.
  • No partial-month refunds are issued for cancellations made mid-cycle.
  • To cancel, contact us at [suport@postvista.coml] at least [7 working days ] before your next billing date.

Refund Eligibility

Eligible for a refund:

  • You were charged in error (duplicate billing, incorrect amount)
  • We failed to begin work on your project within the agreed timeframe
  • Services were cancelled before any work began that billing cycle

Not eligible for a refund:

  • Work already completed or in progress (blog posts written, audits delivered, guest posts published, links built)
  • Dissatisfaction with SEO or ranking results — since search performance depends on factors outside our control (see our Terms of Service)
  • Change of mind after work has started for that billing cycle
  • Guest posting and link-building costs, once a placement has gone live, as these involve non-refundable third-party publishing costs

One-Time Projects

For one-time projects (e.g., a single website audit or a one-off content package):

  • A deposit or full payment is required upfront, as outlined in your project agreement.
  • Refunds are only available if we have not yet started the deliverable.
  • Once drafting, research, or outreach has begun, the project is considered in progress and is non-refundable.

How Refunds Are Processed

  • Approved refunds are processed within [ 7–10 business days].
  • Refunds are issued to the original payment method used for the transaction.
  • We do not offer cash refunds or refunds to a different account or payment method.

Plan Changes (Upgrades/Downgrades)

  • You may upgrade your plan at any time — the new rate applies from your next billing cycle.
  • Downgrades take effect at the start of the next billing cycle; no partial refund is issued for the difference in the current cycle.

Disputes

If you believe you’re entitled to a refund under this policy, contact us at [insert contact email] with your account details and the reason for the request. We’ll review and respond within [7 business days].

Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Changes will be posted here with an updated date. Continued use of our services after changes are posted constitutes acceptance.

Contact Us

Post Vista
Email: [suport@postvista.com]
Website: postvista.com